Find Answers to the Most Popular Questions
Common Questions
No. Aeon does not replace your primary care physician. We focus on integrative health optimization and longevity medicine, complementing but not replacing the care you receive from your doctor.
Aeon is a private health care clinic so we don’t charge for anything covered by AHS and many patients are able to have portions of their services covered by their benefits/insurance plan. We recommend checking with your plan to see what is eligible for coverage.
The first step is a complimentary consultation. We’ll listen to your goals, learn more about your health, and explain how our approach works — so you can see if Aeon is the right fit for you.
Aeon takes a collaborative, co-care approach to your health. Practitioners from different backgrounds work together to understand the full picture of your body. We don’t just run tests and hand you the results — we guide you through what matters most, helping you prioritize and take actionable steps to optimize your health today and proactively support your wellness for the future.
Many of our patients experience regular bloodwork results “within normal range”. At Aeon, we go deeper and factor in multiple biomarkers. We look for what’s optimal, often uncovering hidden imbalances and guiding you toward peak health, not just the absence of illness.
No. We don’t direct bill benefit plans, but we provide an itemized receipt so you can easily submit for reimbursement.
Many patients are able to have portions of their services covered by their benefits/insurance plan. We recommend checking with your plan to see what is eligible for coverage.
Health Assessment
The Health Assessment helps you understand your body and optimize your health moving forward. We start by reviewing your personal and family history, goals, and lifestyle. You’ll then complete your baseline assessment, which includes advanced bloodwork, a body composition scan, and strength and mobility testing. From there, you’ll meet individually with your co-care team — your Dietitian, Naturopathic Doctor, and Medical Practitioner — who provide tailored guidance based on your assessment. Finally, your Patient Coordinator will review all findings with you, consolidating recommendations and outlining clear next steps so you have a personalized, actionable plan to move forward.
The Health Assessment takes about 4 – 6 weeks from your first test to your final review. This allows time for complete testing, analysis, and a thorough care team review.
Your multidisciplinary co-care team includes a Medical Practitioner, Naturopathic Doctor, Dietitian, Fitness Coach, and Patient Coordinator.
You’ll receive a personalized health roadmap. It explains your results, highlights key priorities, and outlines clear steps to optimize your health and longevity.
The Health Assessment is most valuable at the start of your journey to set a baseline.
Yes. It provides answers, clarity, and direction through comprehensive testing and expert guidance. Patients often share it’s the first time they’ve felt fully understood and supported.
Core Membership
CORE is a year-long program designed for lasting results. Instead of one-off visits, you get a co-care team that builds and adjusts a tailored plan with you. The program includes milestone check-ins, progress tracking, and support focused on health optimization and longevity.
You’ll have check-ins at months 3, 7, and 11. Each one includes updated bloodwork, a body composition scan, and repeat strength and mobility testing. This shows your progress and helps your team refine your plan.
Yes. CORE is 12 months because meaningful, lasting change doesn’t happen overnight. A year gives us the time to guide you through real, sustainable health improvements.
Yes. Many people start CORE with one goal, like balancing hormones, improving energy, or losing weight. Because your body is connected, you’ll often see benefits in other areas too.
At the end of the program, we’ll review your results and talk through options. Some people choose another year of CORE, while others transition to a lower touch program once their goals have been met.
No. Aeon isn’t a primary care clinic. We focus on optimization and longevity, working alongside your family doctor. With your consent, we can share results so your doctor stays updated.
Women's HHB Program
The HHB program is for women experiencing perimenopause, menopause, or symptoms that may suggest a hormonal imbalance.
HHB is a year-long program, where you’ll work closely with a physician-registered nurse care team. Together, they develop a tailored hormonal health treatment plan to support your symptoms and overall wellbeing. The program includes three milestone check ins where we: track your symptoms, monitor your labs, adjust treatments as needed.
HRT stands for Hormone Replacement Therapy. As a woman’s body ages, hormone levels naturally fluctuate and decline which can lead to a range of symptoms. HRT can help restore these hormones to healthier levels.
HRT typically involves estrogen, progesterone, and sometimes testosterone. The type, dose, and combination is dependent on your age, symptoms, and goals. Hormones can help to relieve symptoms but can also support long term health including protecting bone density, cardiac health, and brain health.
The Health Assessment gives us a complete picture of your health. Hormonal symptoms are often multifactorial and starting with baseline labs and diagnostics helps us identify the root contributors to create the safest, most effective plan.
At Aeon, patient safety is our top priority. HRT using bio-identical hormonal replacement is generally very safe. While there are a few medical conditions such as known history of blood clots or active breast cancer that warrant further discussion, it’s safe and effective for most patients.
There’s no single “right” age. Most women begin considering HRT in their 40s or 50s as they move through perimenopause or menopause. Symptoms can be managed from the early stages of perimenopause all the way to a decade or more after menopause. For preventative benefits, starting hormones (particularly estrogen) soon after menopause starts can be the most effective approach.
Yes. At Aeon, we always try to replace hormones that are identical to your own body’s hormones. These are well-studied, safe, and effective when used under medical supervision.
Our approach is personalized, evidence-based, and focused on whole-person health and safety. We often look to hormonal optimization not just for symptomatic relief but also as a cornerstone to health optimization and longevity. We go further than typical guidelines by incorporating testosterone when necessary. We also monitor estrogen levels since the right balance of serum estrogen levels help maintain bone strength and heart health.
Every patient is unique. We’ll review your health history, lab results, and goals to determine if HRT is safe and right for you. Our process ensures treatment is tailored to your biology and aligned with your long-term health.
Many women will notice early changes to symptoms within a few weeks. However, some changes such as libido, energy, and sexual vitality can take a few months. Other benefits, like muscle composition or bone density improvements, may take several months. Full results often develop over 6 – 12 months with regular monitoring and adjustments.
At this time, our program doesn’t include GLP-1 therapies or a dedicated thyroid-focused protocol.
Men's HHB Program
HHB is for men with symptoms of hormonal imbalance such as low energy, fatigue, reduced muscle strength, brain fog, low libido, or confirmed low testosterone levels.
HHB is a year-long program, where you’ll work closely with a physician-registered nurse care team. Together, they develop a tailored hormonal health treatment plan to support your symptoms and overall wellbeing. The program includes three milestone check ins where we: track your symptoms, monitor your labs, adjust treatments as needed.
HRT stands for Hormone Replacement Therapy. For men, this typically refers to Testosterone Replacement Therapy (TRT).
TRT restores testosterone levels in men with deficiency (often due to aging or hypogonadism). It can improve energy, libido, mood, cognition, muscle mass, and long-term health. Roughly 1 in 4 men between ages 40–62 are biochemically testosterone deficient.
Hormonal imbalance rarely happens in isolation. Sleep, stress, nutrition, thyroid health, and gut function all affect hormone levels. The Health Assessment ensures we identify underlying contributors and design a plan that restores balance safely and effectively.
When carefully monitored, TRT is safe for most men with deficiency. Risks can include elevated red blood cell counts, prostate concerns, or cardiovascular issues in predisposed individuals. At Aeon, every patient is screened thoroughly, monitored regularly, and guided with the latest scientific evidence.
Testosterone levels typically decline by ~2% per year starting in the late 30s to early 40s. There’s no fixed age to start, the decision depends on symptoms, lab results, and overall health. If low testosterone is affecting your well-being, it’s worth exploring earlier rather than later.
We view testosterone optimization as one tool in a broader strategy for health and longevity. That means addressing root causes, supporting lifestyle changes, and using TRT only when it’s safe, effective, and aligned with your long-term goals.
Each plan at Aeon is completely individualized. Your eligibility depends on your symptoms, lab results, health history, and goals. If it’s a good fit, your clinician will design a personalized plan that’s both safe and effective.
Many men feel improvements in energy, mood, and sexual health within weeks. Gains in muscle mass, strength, and body composition often take 6–12 months. Our approach also integrates nutrition, exercise, stress reduction, and targeted therapies to maximize results.
At this time, our HHB program doesn’t include GLP-1 therapies but we often couple in other programs like CORE.
Human Growth Hormone, or hGH, is made by your pituitary gland and helps keep your body strong and resilient. It signals the production of IGF-I, a key factor that supports muscle tone, bone density, metabolism, and recovery. At Aeon, we can test your hGH levels to see if they’re lower than optimal. If they are, your Medical Practitioner can create a personalized plan to restore balance and support your body’s natural regenerative systems.
Gut Health Optimization
The Gut Health Program lasts 4–6 months with 10+ touchpoints. It begins with advanced stool, blood, and breath testing. Your Primary Clinician and Naturopathic Doctor then guide you through three phases of repair: eradication, rebuild, and maintenance, with the goal of lasting improvements to gut health and overall well-being.
The Gut Health Program typically runs 4–6 months. Each journey is unique – some people may need repeat testing or extended support depending on their results.
No. We start with a complimentary consultation to understand your goals and concerns. From there, we’ll recommend whether to begin directly with the Gut Health Program or to start with a Health Assessment for a full baseline picture. Many patients choose the Health Assessment first to gain broader insight before focusing on gut health.
Gut repair is a process, and for some, it can feel a bit worse before it feels better, depending on how imbalanced things are to start. Others notice improvements more quickly. Your care team will track your progress through regular testing and guide you through each phase of your Gut Health Program, making adjustments along the way to support steady, long-term results.
Patients often see improvements in digestion, nutrient absorption, energy, skin, mood, and reduced bloating and inflammation.
Peptides in Canada are currently limited, and at Aeon we offer all those that are available, including oral BPC-157, Sermorelin (growth hormone secretagogue), and GLP-1 (such as Ozempic or Mounjaro). . Our approach ensures these therapies are integrated thoughtfully into your personalized health plan when appropriate, guided by our co-care team.
Apollo Program
Apollo is a year-long program with two milestone check-ins and vitality credits. These credits let you add advanced diagnostics or services to tailor your care and deepen insight into your health and longevity.
Apollo lasts 12 months and includes two milestone check-ins to review progress and any additional tests or services you’ve chosen.
Apollo is for patients who have already completed a program with Aeon. It’s designed for those who want fewer co-care touchpoints while still monitoring progress and pursuing advanced longevity goals.
CORE helps you optimize your current health with frequent co-care support. Apollo builds on that foundation with fewer touchpoints and vitality credits, so you can choose the advanced tests and services that matter most to you.
Vitality credits are flexible credits you can use toward advanced testing, services, or supportive therapies. They let you personalize your Apollo journey based on your health goals.
At the end of the year, you can continue with another year of Apollo or move into a more targeted program, depending on your evolving health goals.
Mental Health Program
We use a guided dissociative therapy protocol with medical supervision and to help patients find relief faster than traditional medications.
Many patients see lasting improvements after 4–6 sessions typical duration is 6 sessions. Some may benefit from maintenance or repeat treatments depending on their individual response.
Sessions take place in a comfortable, semi-private room with relaxation supports like NuCalm, headphones, and weighted blankets. You’ll go through a short meditation to set intentions while starting the dissociative therapy. You’ll be closely monitored by a nurse throughout for safety and comfort.
Many patients notice improvements within hours or days after the first session, others need up to the 4th session to notice perceivable change, with benefits increasing across the treatment course.
Yes. Dissociative therapy has a 40-year track record as a surgical sedative, and over 15 years of study for mood disorders at much lower, safe doses.
Not within this program, but you’re welcome to access other supportive therapies at Aeon alongside treatment.
Yes. Your Medical Practitioner will review your medications and guide you individually.
Most insurances will cover a large portion of the prescription – which is outside of the $400/session treatment fee.
Yes. We’re happy to give you a tour and answer questions to help ease any concerns before your first session.
Aeon Pulse
Pulse is an annual reassessment which includes curated bloodwork and any additional diagnostics you’ve added. Then your Expert Clinician will deliver personalized, evidence-based insights in your Longevity Consultation.
Pulse is designed for patients who have already completed a program with Aeon and are looking for a focused, annual check-in to keep you proactive, informed and in control of your health without committing to another full program.
Pulse is a one-time annual reassessment that can be used anytime within 12 months of purchase. Aeon programs, on the other hand, offer ongoing care with multiple touchpoints for support and accountability.
Yes. You can add diagnostic tests, specialist visits, or supportive therapies to tailor your assessment.
Pulse renews each year, and you can choose to continue, switch to another Aeon program, or adjust your care whenever you’d like.
Fitness Memberships
Fitness membership includes AI-powered machines like the ARX, Carol bikes, and Trainer+. You’ll also have access to free weights and bands for added resistance training.
No. Fitness memberships can stand alone or complement your Aeon program.
Yes. We offer tours and trials so you can experience the equipment before committing.
Aeon’s equipment is designed for efficiency and backed by science, helping you get results faster with precision tools that adapt to you.
Yes. Because equipment is limited, you’ll reserve your workout time in advance.
Yes. Memberships are flexible – you can choose 4 or 8 sessions a month, combine with a Recovery Membership, or pause month-to-month.
Recovery Memberships
Recovery Membership includes Red Light Therapy, Infrared Sauna, BallancerPro, and NuCalm.
You choose 4 or 8 sessions per month. Most members book one to two sessions per week.
Yes. Sessions are booked in advance since equipment is limited. Many members schedule recovery right after a workout.
Anyone looking to reduce stress, improve sleep, enhance exercise recovery, or support healthy aging.
No. Recovery Memberships can stand alone or complement an Aeon program.
Better energy, improved circulation, deeper sleep, and less tension in both body and mind.
Yes. You can combine memberships, adjust usage, or pause month-to-month, so you only pay for what you use.
IV Therapy
IV therapy (intravenous therapy) is a treatment that delivers vitamins, minerals, and other nutrients directly into your bloodstream through an intravenous drip. Because it bypasses digestion, your body absorbs the nutrients fully and quickly, making it an efficient way to restore energy, hydration, and balance.
First appointments, including the infusion, take approximately 60 – 90mins. Subsequent IVs typically run between 30-60mins. Your safety and wellbeing are a priority. It is always best to ensure you have extra time should we need to slow an IV drip rate for your comfort or should you need time for observation after an infusion.
No referral is required. However, your first IV includes a no-charge consult with our Medical Practitioner to determine the safest, most effective plan for you.
All IVs are administered by a trained nurse.
IVs range from $165–$350 depending on the nutrients used. Some Aeon memberships include preferred pricing.
Many patients with Health Spending Accounts or Out-of-Hospital Nursing benefits get partial or full coverage. We provide detailed receipts and physician notes to help you confirm eligibility with your provider.
Complications are rare. Minor soreness or bruising at the IV site can happen. Serious reactions like allergies or vein irritation are very uncommon. At Aeon, all IVs are supervised clinically to keep you safe.
Rapid absorption, higher nutrient delivery than oral supplements, and quick relief of fatigue, dehydration, or deficiency symptoms.
It’s not a substitute for healthy nutrition, requires an appointment, and in rare cases may cause mild side effects like nausea or headache.
Different IVs have different benefits. Some can help boost energy, hydrate your body, support recovery, strengthen immunity, improve skin tone, and relieve symptoms of stress or burnout. Your Medical Practitioner can help determine what IV Therapy is right for you.
For treatment, IV scheduling is individualized based on your symptoms and clinical need, and dependent on your Medical Practitioner’s recommendations.
Micronutrients are essential vitamins and minerals your body needs in small amounts to function, like vitamin C, magnesium, or zinc.
Deficiencies happen when your body doesn’t get or absorb enough vitamins or minerals. Symptoms can include fatigue, poor immunity, slow recovery, or brain fog.
IVs with magnesium, B vitamins, and hydration support are often used to help reduce migraine frequency and intensity. For acute migraines, we often use the same medications used in urgent care or medical setting including maxeran, ketororac, and methylprednisolone.
Eat a light meal or snack and stay hydrated before your visit. Wear comfortable, non-restrictive clothing. Take the elevator for steadier blood pressure readings. Always tell us about any new prescriptions, supplements, or diet changes.
Sections on Specific Nutrient Needs (e.g., vitamins A, B2, B12, C, D & Calcium, E, folic acid, iron, omega-3 fatty acids) and Detox pathways (e.g., glutathione, sulfur removal), help us identify potential inefficiencies in nutrient processing or detoxification which can help us provide an IV therapy that is specific to optimizing your DNA to enhance immune pathways and improve detoxication.
Iron Infusion
An iron infusion delivers iron directly into your bloodstream via IV. It’s used when iron can’t be absorbed properly from food or supplements, or when levels are too low to correct with diet alone.
You either need a referral from family physicians, naturopaths, midwives, and other specialists or lab results confirming you have low iron levels.
First appointments, including the infusion, take approximately 90–120 mins. Subsequent IVs typically run 60 mins. Your safety and wellbeing are a priority. It is always best to ensure you have extra time should we need to slow an IV drip rate for your comfort or should you need time for observation after an infusion.
Yes. Iron infusions are very safe when administered in a medical setting. All infusions at Aeon are monitored by trained clinicians.
Some patients notice improvements in energy and symptoms within a few days, but for most it takes 1 to 3 weeks as your body rebuilds red blood cells.
Up to 10% of people may feel tired, achy, or have mild flu-like symptoms for a day or two after treatment. These usually pass quickly, and most patients notice an overall improvement within weeks.
Frequency varies. It depends on your iron levels and response. Some patients need only one infusion; others require additional treatment every 6 months to a year.
Eat a light meal, stay hydrated, and wear comfortable clothing. Use the elevator for steadier blood pressure. Let us know about any new prescriptions, supplements, or diet changes.
You should avoid supplements for the day of the infusion and for the day following.
Most patients do not have side effects. 1/10 may have a mild rash, flushing, or flu-like symptoms may occur and usually resolve within days. Rarely, serious allergic reactions (anaphylaxis) can happen but that rate is 1/200,000, which is why we infuse under medical supervision. Call us immediately if you have concerns after treatment.
For iron infusions there are two charges: the iron itself and a clinic fee for the IV administration. Please note that iron is a prescribed medication which must be paid for and filled at Script pharmacy prior to your visit. Iron Venofer, administered quarterly is most typically covered by insurers, however Script pharmacy is able to assist in verifying insurance coverage. Clinic fees are $280 for all Monofer infusions and $250 for Venofer infusions.